Advancing civic participation in algorithmic decision-making: a guidebook for the public sector

We know that the use of data analytics and algorithmic decision-making is growing in the public sector. This can have significant implications for how citizens experience and engage with public services. Yet citizens are often left out of the debate about the development, implementation and uses of these emerging technologies. From planning, procurement, strategy, and general discussion, there are many ways to involve the public. In this guidebook we shed light on some of the ways civic participation can be enhanced in relation to algorithmic decision-making focusing particularly on the public sector.